1. General Bonus Terms & Conditions
1.1. From time to time we may offer bonuses, rewards, promotions, competitions, cashback and/or gifts (“promotions”). These promotions will be governed by these General Bonus Terms and Conditions (“General Bonus T&Cs”). Each specific promotion will also have their own customer terms and conditions outside of the General Bonus Terms and Conditions. By taking part in any promotion and agreeing to receive bonuses offered by SCATTERS, you automatically consent to comply with our general bonus terms & conditions.
1.2. If you intend to take part in a bonus or promotion but are unsure of how the promotion mechanics work you can contact Scatters Customer support for clarification and further information.
1.3. SCATTERS reserves the right to add, remove or alter any of the promotional/bonus details or terms.
1.4. It is your responsibility to regularly check the bonus terms and conditions for any amendments or updates. If the terms and conditions are changed, be it General Terms and Conditions or those relating to a live promotion, you will be informed by Scatters.
1.5. We may make terms and conditions available in various languages for convenience. In case of any discrepancy between the English language version and the non-English language version of these terms and conditions, the English version takes priority.
1.6. Offers are limited to one Offer per Player (one Offer per household address, shared computer or shared IP address, email address, telephone number, payment method).
SCATTERS reserves the right to suspend or close any account suspected of being a duplicate. The original deposit made by the Player if applicable will not be confiscated and only the Bonus and/or winnings from the Bonus will be confiscated.
1.7. Unless otherwise stated, active Bonus must be wagered within 7 days of issue, otherwise both bonus funds & winnings associated with the relevant bonus will be forfeited.
1.8. When you take part in a promotion, both deposited funds and bonus funds become the “bonus balance”. If a bonus is active the wagering must be completed, or the bonus must be zeroed out, in order for a withdrawal to be made. The only exception will be if you wish to withdraw the initial deposit only, in which case the bonus funds and any winnings will be forfeited.
1.9. If you have decided not to participate in a promotion(s), you have already opted into, you must contact SCATTERS Customer support and request cancellation of the bonus before placing any bets.
1.10. Unless otherwise stated, NZD $10 is the minimum deposit to avail of promotions or bonuses.
1.11. You may not place any bets that exceed the maximum bonus bet size when using bonus money. The maximum bonus bet size is NZD $5 per bet/spin or equivalent, unless it is stated differently in the specific terms and conditions tailored to each bonus campaign. Please note that it is your responsibility to ensure that you are aware of, and adhere to the maximum bonus bet size. For cases where bets are deemed to have exceeded the maximum bonus bet size, an account may be reviewed, and the bonus funds confiscated in the process.
1.12. If you wish to make a withdrawal before meeting the Wagering Requirements, you will forfeit your bonus winnings accrued, your bonus amount, and opt out of the promotion.
1.13. Any Bonus Funds are displayed separately from any Deposit Funds in Your Player Account. Bonus Funds can only be withdrawn once they have been converted into real money.
1.14. When playing an active bonus, your funds will be used in the following order: Funds required to trigger the bonus, Bonus funds and Any remaining funds.
1.15. You can withdraw your real money balance before satisfying bonus wagering, by doing so you will forfeit the funds in your bonus balance.
1.16. In the event that your deposit and any bonus funds attached to it are used before wagering requirements are completed any unfulfilled wagering requirements will be cleared.
1.17. After wagering requirements are met, the deposit funds, bonus money and any winnings gained will become withdrawable as cash.
1.18. SCATTERS bonuses are intended for recreational playing only. Improper use of the bonuses and promotional abuse will not be tolerated. We reserve the right to take the following actions against bonus abuse (list not exhaustive).
▪ Revoke and/or cancel any Bonuses and Bonus winnings that we regard to have been gained by misuse of the system.
▪ Ban such players from receiving further Bonuses
▪ Close the account
Abuse may include but is not limited to:
▪ Using multiple Account(s)
▪ Evidence that an attempt is being made to defraud or take unfair advantage of the casino and its promotions by an individual or group.
▪ Equal, zero or low margin bets
▪ Wagering bonuses on excluded Games
▪ Co-operation, collusion or organisation of bets from the same source
▪ Manipulation of software, exploitation of loopholes or other behaviours which amount to deliberate cheating
▪ Hiding IP addresses or using a VPNs
▪ Moving from large bets that are placed on high variance outcomes, and after a large win switching to normal variance outcomes with smaller bets with the purpose of clearing Wagering Requirements.
▪ Delaying the playing of a Game round until after the Wagering Requirement for that Bonus has been met.
▪ Using any kind of doubling or gambling feature, for example Martingale Strategy.
1.19. We may reclaim any Bonus that has been awarded in error in accordance with the General Terms and Conditions
1.20. We may make amendments to an Offer to correct typographical errors or to improve understanding and we reserve the right to amend or terminate an offer if required to do so for legal and/or regulatory reasons.
1.21. SCATTERS reserves the right to ban a player from participating in promotions at its own discretion at any time.
1.22. In the event that you fail to claim a bonus or offer and would like to do so you must contact Customer Support prior to making a bet so that your balance can be adjusted accordingly.
1.23. We reserve the right to audit your game play/transaction logs. You hereby consent in advance for us to do so. If, after an audit, it transpires that you participated, or attempted to participate, in game strategies that we discern to be (i) promotional abuse; and/or (ii) irregular casino playing; we hold the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your association with our website and/or block your account. In such circumstances, we shall be under no obligation to refund any funds that may be in your account other than your original deposit amounts.
1.24. Bonus money is free money intended to help you enjoy SCATTERS; it is not to be withdrawn once received unless you have satisfied the terms in which it was given. In order to prevent you from withdrawing your bonus funds instantly, SCATTERS (as well as other casinos) requires so-called “wagering” of the bonus money. Wagering coefficient indicates the number of times you need to place the amount of bonus.
1.25. Participation in some promotions require opting in. It can be done either by clicking on a link in the promotion on site / on email or by contacting the Customer support. You are free to opt out of receiving promotional newsletters at any time.
1.26. Bonus is in effect until bonus wagering requirements are fulfilled, all bonus money is lost or the bonus has expired.
1.27. Game winnings from spins or game rounds initiated with bonus funds but completed with real money after the bonus has been wagered, lost or forfeited, will be removed and may result in your account being closed for bonus abuse.
1.28. We reserve the right to withdraw or suspend any promotion or campaign at any given time.
1.29. We reserve the right to update the bonus terms and conditions at any time.
2. Specific promotions
2.1. Instant Bonuses
2.1.1. From time to time, support agents might consider awarding an instant match bonus, deposit bonus spins, free spins, free bonus money or free cash as an act of goodwill on a case by case basis.
2.2. Welcome Offer
2.2.1. This offer is only for new customers registered at Scatters, and limited to one per person, IP address, email address, household and/or device.
2.2.2. This offer entitles you to a refund for any losses related to your first deposit, up to a maximum of NZD $25. You are not eligible for the money back if you have reached an amount double to your deposit, at any time during the first 24 hours.
2.2.3. The maximum refund is NZD $25. If you lose more than NZD $25 and don’t manage to double up your deposit, you will receive the maximum of NZD $25.
2.2.4. No wagering requirements are applied on refunded cash.
2.2.5. The amount will be paid out to your player account within 48 hours of the first deposit.
2.2.6. This offer cannot be combined with other offers.
2.2.7. Playing with a stake of more than NZD $5 per spin, hand or game round may result in disqualification from the promotion.
2.2.8. We reserve the right, at any time and without notice, to change, alter or end the promotion. We also reserve the right to exclude or remove any players who break any of these terms and conditions.
2.2.9. General Terms and Conditions apply.
2.3. Scatters Level-Up System
2.3.1. All rewards received from Levelling Up on Scatters.com are free from wagering requirements. Any winnings from free spins and big spins are considered real money.
2.3.2. Rewards are automatically credited once you reach a new level. If you have issues receiving or claiming a reward, please contact customer support for help.
2.4. Deposit Bonuses
2.4.1. Unless otherwise stated, deposit bonuses must be wagered 35x (thirty-five times) the amount of the bonus.
2.4.2. The bonus must be wagered within 30 days of being credited. Any bonus money which has not been wagered after 30 days will be forfeited.
2.4.3. Minimum deposit amount to activate a deposit bonus, unless otherwise stated, is the same as the minimum deposit amount available for your selected payment method but never lower than NZD $10.
2.5. Scatters Store
2.5.1. Players can use their Scatters Loyalty Points to buy Free Spins and Bonus Money from the Scatters Store.
2.5.2. Free Spins from the Store are always free from wagering requirements and must be played within 7 days of the purchase.
2.5.3. Bonus Money from the Store has a 35x wagering requirement and must be wagered within 30 days.
2.6. Daily Promotions
2.6.1. Scatters Daily Promotions run every day between 00:00 CET and 23:59 CET.
2.6.2. The Daily Promotions are open for all players and entry is free of charge.
2.6.3. Only bets of at least NZD $0.20 per spin will count towards the promotions.
2.6.4. Daily Promotions are available on all games listed under the category ‘Daily Promotions’ in the game lobby.
2.6.5. Opt-in is required to join each promotion. Open any of the Daily Promotion-games to opt-in and join.
2.6.6. Free Spins and Cash Prizes won from the Daily Promotions are always free from wagering requirements.
2.6.7. Details, rules, prizes and full terms and conditions for each Daily Promotion is available to access within the promo widget in the eligible games.
2.7. Wednesday Free Spins
2.7.1. This offer is available every Wednesday between 00:00 and 23:59 CET.
2.7.2. Minimum deposit to claim the low offer of 20 Free Spins is NZD $20.
2.7.3. Minimum deposit to claim the high offer of 60 Free Spins is NZD $50.
2.7.4. Only one of the two offers can be claimed per Wednesday.
2.7.5. Free Spins will be credited straight after the first qualifying deposit for the day in the selected game of the week. The selected game of the week is presented on the promotion page for this campaign.
2.7.6. Winnings from Free Spins are credited as Cash with no wagering requirement.
2.8. Different games and game types contribute towards fulfilling wagering requirements to different extents. For instance, if a game type delivers 100% towards wagering, it means that if you bet NZD $1, NZD $1 will count towards completion of the wagering.
Below are the games’ bonus wagering contribution rates:
• All Slot Games: 100% (except 1429 Uncharted Seas, Beautiful Bones, Blood Suckers, Dead or Alive, Dead or Alive 2, Eye of the Kraken, Mega Joker, Pearls of India, Scrooge, Sea Hunter, Tower Quest: 0%)
• All Table Games and Live Casino games: 10%
• All Video Poker games: 5%
• All other games: 0%
2.9. We reserve the right to update this list and forfeit any winnings if bonus funds are wagered on these games.
2.10. The stake size on any game with a “bonus buy” or “feature buy” option will count as the total cost of the spin, not the stake or value of the game round the feature or bonus is played at. For example, Money Train at NZD $1 stake, the bonus buy is 80x (NZD $80) so the bet size for this round would be NZD $80.
2.11. Although the wagering rules listed above are SCATTERS default wagering settings, player’s participation in certain promotions may necessitate special wagering requirements that differ from those above. For example, table games, excluded from wagering by default, might become the only type of games eligible for wagering bonus money within special promotions for table games. Any promotion with an irregular wagering mode will have an accurate description of this mode in its terms and conditions.